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What does engine oil do?

– Lubricates
– Cleans
– Cools
– Protects
– Seals

What is the difference between a conventional product, and a synthetic product? How do I know which is right for my application?

Both are made from crude oil extracted from the ground, but…


Synthetics are made using a chemical reaction to create a uniform molecular structure, which helps reduce friction. This offers more protection and better overall performance compared to a conventional product.


Conventional oil retains more impurities, and doesn’t provide a uniform level of protection and performance. You could potentially end up with a product containing unstable hydrocarbons, sulphur, and wax content.


Everyone can benefit from a synthetic product. Older vehicles may be more suited to the semi-synthetic due to high mileage performance.

Why do I need extreme heat and cold protection?

Heat protection is important due to the internal temperature of an engine which can get up to 360oC. Cold engines take more time to pump oil, the quicker the oil circulates, the less wear there is on engine parts.

How long should I go between oil changes?

Always follow the oil and filter change recommendations from your owner’s manual. Driving conditions can affect the oil change interval your vehicle may require.

How long do I have after the “check oil” light comes on?

Similarly to the “gas light,” the oil light is alerting you to the fact that an oil change is needed. It is not immediate, but you should have an oil change at your earliest convenience.

Why do I have to change my oil?

As engine oil does its’ job, it breaks down and wears out over time. Oil should be changed at recommended intervals to avoid damage to critical engine parts.

Does opened/unopened oil have an expiry date?

Unopened oil should be kept no longer than 3 years, or if the API spec is out of date. Opened oil should be used as soon as possible to avoid any possible contaminants or water content permeating the product.

Is grease waterproof?

Not all grease is waterproof – make sure to look for water resistance features in the Product Data Sheet

What do the viscosity codes mean? (ie. 5W-20)

“W” means it is a winter grade
The lower the first number, the better flowing it is in cold temperatures
The higher the second number, the thicker the oil is in high temperatures

How often do I have to re-apply grease?

Re-application intervals are dependent on a variety of environmental factors such as the machinery, OEM requirements, usage, etc. For more information please contact your business consultant officer

What makes grease sticky? Is a stickier grease considered “better”?

The stickiness of a grease comes from polymers called “tackifiers.” A sticky grease is desirable in applications where the grease can fling or wash off. You do not want to use a sticky grease in element bearings as it can cause viscous drag and generate unwanted heat

What causes viscous drag?

Viscous drag is caused by a lubricant that is either to heavy or too “tacky” for the application.

What is the difference between grease and lubricant?

Lubricant requires ancillary support from the equipment to deliver the oil where it needs to go.


Grease is designed to remain where it is applied – it does its job once stress is applied to the equipment and an oil film is needed. Stress could be any heat, pressure, movement, etc.

Does grease have an “expiry date”?

Grease typically expires after about 5 years.

Can I use two different types of grease on the same piece of equipment?

No, not all greases are compatible due to differing base stocks and additives used. Always refer to the Grease Compatibility Chart before mixing any greases